Founder’s Note
In the remote Gram Panchayat of Bhagwanpura, located in Neemuch district, Madhya Pradesh, 80-year-old Ghisi Gurjar has witnessed a quiet but powerful transformation. Living in a region where education is scarce and agriculture is the mainstay, villagers like Ghisi have long struggled to access essential services due to limited transport options.
Though helpful, government schemes such as the monthly pension of ₹600 often require documentation and e-KYC procedures that previously demanded a full day’s travel to a centre nine kilometres away. Even basic services like photocopying, printing, or updating Aadhaar were challenging.
That changed when Ghisi attended a Yojana Camp and discovered the Soochna Adhikar Kendra (Information Access Centre) established in the village by the Digital Empowerment Foundation (DEF). Run by Jashoda Gurjar, the centre has brought digital services directly to the community. Since then, Ghisi has completed tasks such as PM Vishwakarma e-KYC, Aadhaar services, and document printing without leaving the village.
More importantly, Ghisi has become a local advocate, spreading awareness about the centre among fellow villagers, encouraging them to make use of the services.
Today, the residents of Bhagwanpura no longer need to spend time or money travelling long distances. With DEF’s intervention, the village has taken a significant step towards inclusive digital governance, making essential public services truly accessible.
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